Category: Managing Users

Something we often strive to burn into the minds of newly minted community managers here at Taunt is the importance of delegation, and the required trust in those to whom you delegate tasks. Back when we…

Dealing with trolls, flames, and common bad behaviour within your community is generally pretty cut-and-dried. If someone starts howling, you're apt to whip out the proverbial muzzle and lay down the law as needed. A fake…

Personally, I've managed, designed, and belonged to online communities for as long as I can remember, going back to the early days of the 'net, and prior to that, to the golden years of dial-up BBSs and…