Something we often strive to burn into the minds of newly minted community managers here at Taunt is the importance of delegation, and the required trust in those to whom you delegate tasks. Back when we…
Something I've found lacking in a lot of new community sites that I've come across is personal interaction from the site staff to new members. The old "meet and greet" is often taken for granted, but it…
In most communities, online or otherwise, analyzing your membership will reveal something close to a pyramid structure of usage. Don Dodge has an excellent post on the subject on his blog, definitely worth a read if…
Personally, I've managed, designed, and belonged to online communities for as long as I can remember, going back to the early days of the 'net, and prior to that, to the golden years of dial-up BBSs and…
I just spent a week in New York attending O'Reilly and TechWeb's Web 2.0 Expo. I'm sure this has been covered to death in other places, so I'll spare you the blow-by-blow delayed liveblog of the entire event. While the…